Transforming ITSM software into a knowledge-centric, data-driven, decision-making system

Get in touch to learn more about KnowledgeDesk

Leveraging Knowledge to enhance Service Support

Knowledge is at the center of all ITSM activities and KnowledgeDesk transforms your working knowledge into an operational asset.

  • KCS based approach to capture, manage and re-use knowledge
  • Enables advanced insights from knowledge article based categorizations
  • Ticket metadata from article assignment to correctly categorize all tickets
  • Problem detection methodology to  eliminate top incidents

Standard ITSM Included

ITSM operations with:

  • A fast and efficient user interface
  • A quick and intuitive setup / implementation
  • An exceptionally low price
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