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Transforming ITSM software into a knowledge-centric, data-driven, decision-making system

Sign Up to Access the KnowledgeDesk Beta

KnowledgeDesk will release our beta in June 2018 to pre-selected organizations that provide help desk services and/or customer service. To add your organization to our waiting list, sign up now and be among the first to see Service Management software redefined. Start transforming ITSM software with KnowledgeDesk.

Leveraging Knowledge to enhance Service Support

Knowledge is at the center of all ITSM activities and KnowledgeDesk transforms your working knowledge into an operational asset.

  • KCS based approach to capture, manage and re-use knowledge
  • Enables advanced insights from knowledge article based categorizations
  • Ticket metadata from article assignment to correctly categorize all tickets
  • Problem detection methodology to  eliminate top incidents

Standard ITSM Included

ITSM operations with:

  • A fast and efficient user interface
  • A quick and intuitive setup / implementation
  • An exceptionally low price

Download a Free Knowledge-Centered Service Management Whitepaper

Game changing innovations for service support
Transforms ticketing software into knowledge-centric, data driven decision-making tools.

A whitepaper by Dale Ott

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