Transforming ITSM software into a knowledge-centric, data-driven, decision-making system

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Leveraging Knowledge to enhance Service Support

Knowledge is at the center of all ITSM activities and KnowledgeDesk transforms your working knowledge into an operational asset.

KCS based approach to capture, manage and re-use knowledge
Enables advanced insights from knowledge article based categorizations
Ticket metadata from article assignment to correctly categorize all tickets
Problem detection methodology to eliminate top incidents

Standard ITSM Included

ITSM operations with:

A fast and efficient user interface
A quick and intuitive setup / implementation
An exceptionally low price

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