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July 6, 2018

Homepage > 06 July 2018
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July 6, 2018  |  In Blog Posts, In The News

Does one type of knowledge article fit all your needs?

Do you capture all your knowledge using the same form? Or have you found value in having different forms based on the type of knowledge and its purpose? While one form can work, having a few forms is often preferred. Simply put, each knowledge form or template used to capture and present knowledge represents a different knowledge article type.
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